Essential IT skills for small business in 2016
The combination of you, your business, your people, your products, your services and your technology is what delivers the quality that keeps you in business.
Richard Keys, Queensland Business Development Manager for Area9, a business that specialises in simplifying IT for its customers, says it is the same with information technology.
It is all about the hardware, the software, the attitude of staff to IT, their personality and skill sets.
He says it’s the combination of all this that gives value to your technology.
“Ask any software training company in Australia for what software is the most popular request for training and they’ll tell you Microsoft Excel,” Mr Keys said.
“That makes a lot of sense because business owners and managers realise they need skills in Excel to help them manage their business.
“However there’s other software and skills that can save you up to half an hour a day if you knew how to use them correctly, such as Outlook, Word, SharePoint and Acrobat DC.
“You may have used Microsoft Office and Adobe Acrobat in the past but the new Office 365 E5, which has just been released in the USA and Europe, will soon be released in Australia.
“Add that to a good skill set and your business will launch to the next level in efficiency.”
Mr Keys noted that Greek philosopher Aristotle once said “the whole is greater than the sum of its parts”.
“But you already know this is true for your business. It’s the combination of you, your business, your people, your products, your services and your technology that delivers the quality that keeps you in business,” Mr Keys said.
“Let’s look at your technology. It too is greater than the sum of its parts your hardware, software your people’s attitude, personality and their skill sets.
“It’s the combination of all this that give value to your technology that in turn gives value to your business.”
Mr Keys listed some skills that can save people up to half an hour a day.
• The five D’s of email management
• Combining emails with appointments
• Blending to-dos with appointments and emails
• Using SMART to leverage to-do
• Electronic signatures
• Directed work procedures
• Document management
“If your email, calendar, contacts, to-dos, phone systems, file share, work flows business intelligence, business process, document management, and financial systems are not combined then your technology is a debit to the sum of the parts that makes up your business,” he said.
Register here for the Eight Essential IT Skills for Business in 2016 webinar on Friday 26 February.
Reach out to Richard.firstname.lastname@example.org or on 0477 969 195 and mention CCIQ for a no obligation consultation for your business.
Richard Keys is the Queensland Business Development Manager for Area9, a business that prides itself on simplifying IT for its customers. He has extensive experience in IT Management and working in small, medium and large businesses.