In this 13 minute presentation to this year's first DEPOTNext conference, CCIQ Chief Stephen Tait tells of how our 150-year-old business has radically transformed in order to help others do the same. Read more.
Too often, businesspeople are pressured into making their HR problems go away with secret payments to disgruntled staff. But is that simply feeding an insatiable beast? Read more.
It'll happen. There will come a time when one of your employees acts in a way that means they simply can't stay on. As business owners, doing something about it falls to you. But there are ways you can make it easier on yourself, your business and the person you're letting go. Read more.
A bus mechanic, who quit his job then later thought better of the decision and withdrew his resignation, has been awarded $20,000 in compensation following a successful unfair dismissal bid before the Fair Work Commission. Read more.
Mention the words ‘policy’ or ‘procedures’ and most people either cringe or roll their eyes. Mention ‘systems’ to a business owner and the predictable responses are: “I wish I had them but …” or “I know I need them but …”. And then the ‘but’ is followed by something similar to “… I’m too busy” or “… I don’t have time” or “… we’ve got them and no one uses them”. Read more.
Every small business owner knows that they need to have their business “systemised”. Every business book worth its salt will tell you that you should be introducing, documenting and developing systems within your business. Read more.
People go into business predominantly for the benefit of their family and greater personal freedom and the core motivation for many is more around serving others and less about personal entitlement. So is it any wonder that many small business owners often slip and prioritise others to their personal and commercial detriment - and forget to pay themselves first? The result being business owners and directors seeing themselves as the funder and labour provider of last resort with low to no priority on the remuneration scale. Read more.
No staff member is productive 100 percent of the time. People step away from their desks to stretch their legs or they duck out to see if the parking inspector has left them a note, while some indulge in a full round of office hellos each morning. When are these non-work activities a problem? Read more.
In this competitive market, business owners have more to think about than ever before. Sharp focus on sales, profit, tax obligations, and clients often means that you can forget about team culture. A strong team culture attracts great people, which in turn equals success, so it’s important to put energy into creating a happy environment. A high-functioning team can be the difference between a 5% and a 25% growth. Read more.