Terms & Conditions

Terms and Conditions

Membership of Chinchilla Community, Commerce & Industry Incorporated is subject to terms and conditions.

MEMBERSHIP

Membership is activated when we receive from you a completed application form and payment. A receipt will be issued upon receipt of payment for a full twelve (12) month membership.
Membership is for one (1) year commencing on the date your application is accepted, and is renewable on the anniversary of that date for a subsequent year.
All membership fees must be paid annually in advance.
An invoice will be sent to you before your membership renewal date which is payable prior to your renewal date for membership fees paid annually.
Membership may be suspended or terminated if your payment is not received within seven (7) days of the membership renewal date. In this circumstance, Chinchilla Community, Commerce & Industry Incorporated reserves the right to recover the monetary benefit of any membership discount(s) received by the subscriber whilst the subscriber was in arrears.
There is no refund of any membership fees should you cancel your membership at any stage during your membership year.
Changes to membership fees will only be made at the time of annual renewal of your membership.
Membership is not transferable.
You must notify us of changes to your contact details in writing (by letter, fax or email) otherwise we may not be able to make our services available to you.
We reserve the right to change, from time to time, the services available to subscribers.
Any variations made to these Terms & Conditions may be made by Chinchilla Community, Commerce & Industry Incorporated without express written notice to existing subscribers and will be effective fourteen (14) days after the posting on Chinchilla Community, Commerce & Industry Incorporated website.


1. Security Policy (recommended by CCIQ)
When purchasing from Chinchilla Community, Commerce & Industry Incorporated your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact Bill Blake Chinchilla Community, Commerce & Industry Incorporated on info@chinchilla.org.au


2. Privacy Policy

Chinchilla Community, Commerce & Industry Incorporated Privacy Policy
The Chinchilla Community, Commerce & Industry Incorporated respects and values the privacy and protects the personal information of others who we engage with including members, customers, employees, contractors and other individuals including visitors to our website. This privacy statement outlines how we collect, use, disclose, store and otherwise manage your personal information and comply with our obligations under the Privacy Act 1988 (Act).
How we collect your information
The main purposes for which we collect personal information are:
• to maintain contact with members;
• to grant members access to exclusive online information;
• to assess the eligibility of members and facilitate their access to other services;
• to provide a subscription service to members that have elected to take part in our e-newsletter service;
• to notify and keep members and contacts informed of the events, services and service offers we provide and of current developments;
• where it is necessary for us to provide our service and to enable others to provide services which we have informed you about and which you have requested we facilitate for you;
• to register members to attend events;
• for recruitment and employment (including expressions of interest in working for us);
• to enable us to make submissions to legislative bodies about policy development;
• to advertise or promote your business;
• for administration and management purposes.
We may also collect personal information about you from your use of our website and information you provide to us such as, for example, if you use the website to contact us to register for one of our services.
Information Collected
Chinchilla Community, Commerce & Industry Incorporated will not collect personal information unless the information is reasonably necessary to enable us to undertake one or more of our activities.
Unless it is unreasonable or impractical to do so, Chinchilla Community, Commerce & Industry Incorporated will collect personal information directly from you. Sometimes it may be necessary for us to collect your personal information from a third party, or from a publicly available source. We will only collect personal information in that way where we are permitted to do so under the Act. Where personal information is collected from another party, Chinchilla Community, Commerce & Industry Incorporated will take reasonable steps to inform you of the collection, at or before that time or, if that is not practicable, as soon as possible after collection.
The type of personal information which we will ordinarily collect includes your name, contact details, email, your IP address, payment details or account information (including your credit card details) if that is necessary and insurance details (and claims history). Where relevant, we may ask you for other information. In particular, in order to confirm your membership and to perform our services, it may be necessary for us to collect details of your occupation, your organisation and details of directorships, shareholding, and other professional memberships.
We will not usually seek to collect sensitive information (e.g data relating to race or ethnic origin, religious beliefs, political preference, criminal record, physical or mental health, or sexual orientation from you. However, you acknowledge that such information may be collected (including inadvertently such as via photographs or other records) by us. You acknowledge that information may be contained in documents or other records which you have provided to us.
If it is necessary for us to collect sensitive information, although you again acknowledge that we may collect such information inadvertently, we will obtain your explicit consent to collect and use such information.
You do not have to provide us with any personal information if you are a visitor to our website and you may choose to remain anonymous or to provide us with a pseudonym if you do not wish to reveal your identity. However, you should be aware that by remaining anonymous or in providing a pseudonym, we may be unable to properly provide services and advice to you, or the nature and extent of that advice may be limited. We may also be unable to properly respond to any request, particularly in the event that we may have a conflict of interest or concern in relation to the dissemination of information to an unknown party.
If you provide us with someone else’s personal information, you should only do so if you have their authority or consent. You should also take reasonable steps to inform them of the matters set out in this Privacy Policy.
How we use the Information
We use the personal information collected for various activities including:
• to perform services or provide products to you, including where we provide a service for you or on your behalf to a third party;
• to assess your eligibility and facilitate your access to our publically available services
• to respond to your requests;
• to provide you with further information about Chinchilla Community, Commerce & Industry Incorporated;
• to promote or market our products and services to you;
• to facilitate the provision of products or services to you by others at your request;
• to promote your services to other members and to the community;
• to assist in making submissions to legislative bodies about policy development;
• to organise conferences, functions, or seminars; and
• to comply with our legal obligations.
We may use your information to market our services, including by email, or to provide you with information from other providers which we think may be of interest to you. You will have the opportunity to elect not to receive further marketing information from us by writing to the privacy officer, whose details are provided at the end of this policy. We will endeavour to process your request within 21 days of contacting us. Alternatively, if we have contacted you by email, you may use the unsubscribe function in that email to notify us that you do not want to receive further marketing information from us.
We will hold your personal information for only as long as is required to fulfil the purposes for which it was collected or as required by law.
We may share your personal information with third parties who we contract to assist us to provide the services requested by you. Those third parties may include service providers who assist us in performing our services such as our accountants and auditors, mailing houses, other professional advisers, experts who are contracted to us and other Chinchilla Community, Commerce & Industry Incorporated members. If we provide your personal information to those persons, we will require that they protect your information in accordance with the standards contained in the Australian Privacy Principles and other applicable privacy laws. We will never sell your personal information.
Chinchilla Community, Commerce & Industry Incorporated may transfer your personal information to our related entities or it may be accessible to other entities to fulfil the purposes identified above or for some other related purpose which you have consented to or for which you would reasonably expect us to use the personal information.
At present we do not provide your information to entities outside of Australia and do not store, process or back-up your personal information on computer servers or networks which are located overseas or in “the cloud”, including where services are performed by service providers who are located overseas. In the event that your personal information is provided to overseas entities, we will take all necessary steps to notify you and to ensure that the security of the information is maintained and that it is used consistent with this policy and our obligations under the Privacy Act.
In the event that Chinchilla Community, Commerce & Industry Incorporated, a related asset or an aspect of our business is acquired, transferred or merged with another company, we may disclose your personal information to the prospective or actual purchasers. If we do so, we will require that they hold your personal information in a manner which is at least as secure as we have previously.

Payments, Fees Charges and Credit Card Information

CCCI processes payments on membership and events in Australian Dollars (AUD) and all transactions are subject to the Goods and Services Tax (GST) at the prevailing rate.

Confidentiality of Credit Card Information

GeoTrust

We use 256 Bit Strong SSL Encryption to transmit sensitive data.

We use a Level 1 PCI Compliant Payment Gateway to process credit card details and payments. Credit Card data is encrypted and stored in the Payment Gateway providers database, is only accessible by authorised personnel, and is never stored on our servers.

Your account is password protected by a password of your choosing. It is your responsibility to keep this password confidential.

Security of any data transmitted through the Internet can never be 100% guaranteed, therefore you use our products, services, and website entirely at your own risk.

Download full Constitutional Rules for CCCI(PDF 1.05MB)